GA-related services.

We offer a range of additional services relating to the GA travelcard. If you won't be needing it for a while, you can deposit it at the ticket office. And if you lose your GA travelcard, or have left it somewhere – all is not lost.

Depositing your GA travelcard.

If you won't be needing your GA travelcard for at least seven consecutive days, you can deposit it at the ticket office. It can be deposited for a maximum of 30 days during its period of validity. A fee of CHF 10 is charged for each deposit period, and you will be issued with an SBB receipt that functions as a temporary replacement for your travelcard on the days when it is deposited and retrieved.

Please note that the Familia GA travelcard for children and young adults, the transferable GA and the GA for dogs cannot be deposited.

Replacement of your GA travelcard.

If your travelcard is lost or damaged, simply present valid proof of your identity at the nearest ticket office and it will be replaced for a fee of CHF 30. The replacement GA travelcard issued following a loss cannot be deposited, nor are early termination or refund possible.

Forgotten your GA travelcard?

If you leave your travelcard at home or at the office, any station will issue a temporary 1-day travelcard against proof of identity and a fee of CHF 5.

Prices and product specifications subject to modifications.